Confirmed BUG 21 June 2020- Cup walkover, didn't even play

[khris]

Hi everyone,
Today, on the first day of the season, I was supposed to be playing a cup game. But I could not access the match, and they have automatically eliminated me from the competition. It says that I lost today's game 3-0 and tomorrow's game I also lose 0-3. In other words, I have been eliminated from the competition without playing.
Now it puts me if I try to access the first game it puts me that I did not have enough players when it is not true, since I have 19 players. And tomorrow's game that also comes out that I have lost says that there is still no information.
I attach pictures of the problem.
You would do me a great favor if you can solve the problem.

Could you see in the Home page the info about the upcoming match before playing it?

[Arnauesc]

No, I couldn't. It appeared the champions match which is in two days

[Lian]

Hi @Arnausec

Really sorry to hear about this. We're looking into this issue at the moment.


Contact our support through the ? in the game or through this link https://norde.us/supportform for further assistance.

[Arnauesc]

Hi @Arnausec

Really sorry to hear about this. We're looking into this issue at the moment.


Contact our support through the ? in the game or through this link https://norde.us/supportform for further assistance.

I just contacted support, now I'm waiting for the answer.
Thanks to all of you