An Open Letter to Nordeus

[SausyFC]

You say this... But... When?

It's a fair question, LeManiaque - and I hope that you and I can continue this dialogue going forward as we start to act on this aim to increase the communication with you guys.

[Altiplano]

I'd forgotten all about that part of the Forum. Think I stopped suggesting ideas (the same one's I've mentioned on this thread) a few years back when nothing seemed to be getting listened too........plus ça change

Yes. I too get the feeling that our suggestions are vanishing into a black hole. However the current challenge came from a suggestion here in the forum, allegedly. Nobody has so far stepped forward to claim responsibility though. Come on, own up, who was it?.................................. And, silence. Only the whispering of the breeze......

[PricopGeorgeCătălin]

BridgeGoth, very nice article and trust me, whenever somebody write something like this Nordeus do read it and for sure you took their attention but all what I can say is that things are not as easier as they might look and I learned this from Nordeus cause 2 years ago after I wrote something very similar my article became a "homework" at Nordeus and many people had to read it which in the end turned into an open invitation to visit them so I can understand better how things are done and yea is much, much harder then it looks. For example, even if you want to translate or change a small text it might take good minutes or hours to do it.

Is true that Top Eleven made some hard decisions lately but at least they did something comparing with the past, I did saw motivation from them and yea maybe not everything turned to be great but some of the new stuffs are really nice.

I do not like the transfer market as well and especially the idea of selling your players to the computer which is kinda silly but you actually did something really good, you came with some good points and that's the key to change something. Constructive article, constructive support, it's the only way to change something in this game and trust me when I say that if you want to change something is possible. I never imagined that Nordeus would ever support me that much despite I might be their biggest critic.

Is very true that the new version of the game is far away from what the game used to be and I guess we might focus on how we can improve it rather then to make it at it used to be cause that would be much harder.

I also do hope that Top Eleven would bring back some of the old features and options. I do feel sorry for Flags as well despite that for some people they weren't really important, the trophy room which is unimaginable how they were able to remove it, stats and others. I would like that Top Eleven would take a break from big updates and focus now to improve what they already have.

[Jeeves]

Hello,

I am wondering do you plan to run on a regular basis a poll asking your customers what their expected features are?

In fact, you could provide a few proposals (subject to your product roadmap) plus allowing additional ones coming from the users.

Following your analysis (filtering), you could group the requests as:

1. Feasible in the short-term
2. Applicable, but in the long-term (perhaps part of the next poll)
3. Non-applicable at a reasonable time frame (but potentially revisited later in the future)

Furthermore, the final results of such a poll should be transparent to everyone.

Perhaps, I am wrong, but I do not think I have seen something like this in a structured manner.

I believe such an approach will help you collect and keep track efficiently of all the customer requests plus the users will have a clear understanding of what to expect and probably by when.

Thank you.

I think it's a cool idea what you suggest here, dsio. It's in line with what we intend to do about our communication with you guys - Letting you know what's our mindset, what's our ability to make any of the suggestions a reality and so on.
I've wanted to see a back and forth communication for the longest time... I asked the guys here to discuss your post. Thank you for the idea dsio.

@Jeeves can you please advise what the status of fixing the associations penalty shootout bug is?

Valid question. Don't wanna ignore it.
We talked to our guys working on the server tech. Its a complicated issue so they can't give us an estimate at this point. Sorry for the news on this. I hope I get to share better things next time.

I think, amongst all the other complaints/feature requests/etc. that has been on this forum, this is the one that causes the most anguish and is the most important to fix, IMO. In addition, this has been the longest-outstanding negative feature of the game that I can remember...

Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/

[Jeeves]

Yes, the problem here is that we don't understand nordeus intentions, thoughts or actions.
I 'm going back to Caiptain's position/ gift sp from friends.
- it's an old suggestion
- It solves two things (Captain's useles cosmetic role and preventing to loose players from negotiation list).
Sorry Jeeves, I cannot understand your explanation that those are two different things.
Is it impossible because of technical reasons ? Which is that ? Can a nordeus dev explain to us with some simple words why not ?
Why not once a dev bothered to explain few things here in the forum ?

Is it that you don't like that idea ?
You know we could guess that, yes, nordeus want us to loose some players from negotiation list from time to time, so not to get few extra tokens benefit.

Is there any meaning making suggestion here in the forum when none of them becomes reality ?
How many ideas, suggestions, from the forum members used by nordeus ?

If it's not here from the forum and T11 fb page (which I also follow), from where else nordeus listen ideas and opinions ?


I still cannot understand why the cannot do that.

In actuality, you simply use one problem to solve the other. But you still have one problem left to solve - Lack of a game mechanic for the Captain role. I will go in to detail as to why I'm saying this.

Problem 1 Gift Training point is randomly allocated.
Problem 2 Captain has no function - He's there b/c real football teams have one.

Fix to problem 1 - Make this point be allocated manually - Voilà. You can use a toggle maybe, or just have a list of your player popup when you select the gift, and chose.
Fix to problem 2 - Add a fun/useful (or both) mechanic to him. Again my example - Make him affect Morale for instance. The better the player, the better he is as a captain and the better his teammates perform around him, or as a whole.


What you (and many others) have suggested basically, deletes the Captain role as a whole. Why? Because it just turns him in to a glorified-toggle/button that you use to chose who takes the Training Gift every day. Not to mention that it's also fiddly to do instead of there being an actual button/list at the Gift menu. You have to go in to your Squad, turn the pitch over, go to Captain, select a player wait for next day, and if you want to distribute the point equally among several players you'll have to do this needless backtracking over and over and over again just to achieve something that could otherwise be done with a flick of the finger.

Not to mention that there are those that don't see the random distribution of the Training Gift as an issue, or that the only issue there is with it, is that sometimes the points might go to a 99% player and ruin his chances for negotiations.

And that last line I wrote brings even more depth to the whole Training Gift mechanic. See how layered every decision for a plausible change is? This kind of thing is something I've been talking a lot in the past as well. Not to mention that the possibility of a butterfly effect to occur is always there...

Be that as it may, It's not that I don't see the reason in this suggestion (and many others) nor do I throw it out the window. Things are more complex under the surface and a quick "fix" doesn't guarantee a (long term) solution.


P.S. I agree that this "Yes, the problem here is that we don't understand nordeus intentions, thoughts or actions." is a problem.

[gogs67]

Not to mention that it's also fiddly to do instead of there being an actual button/list at the Gift menu.

So have a button on the Gift menu?
Sorry, but I do think most players want to be able to allocate the daily 'gift'
As I've said earlier it amounts to around 2/3 of a star over the season if applied to a single player, a very welcome addition.

[Gabez Teh]

tl;dr?

i want 1 thing: please bring back viewing videos for tokens

[talisman]

Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/

No, my point is that the Penalties bug is the negative feature. I was wary of Associations at first, but got to like it once I got in with an Association that IMO, had the spirit and intention of Associations down pat.

[khris]

Maybe the captain "should allow" unlock a 14% max bonus for the line he's playing in?... then maybe regarding the SP "this can go, not to the captain but lets say that we have a team that play defensive so, "we choose a defense as captain" to have stability there and potentiate the defensive game, also, the free SP can go, maybe not to the captain but to a player that plays in the same area (DEF+gk- MC's -AT)


Captain is suposed to have character, experience, organizational capacity... so have a sense potenciate this player, too Ive been suggesting the idea, to have more unique and particular teams, to train "the formations" so using the same can give a benefit more stable than when a manager changes 12 times of formation during a match (what I found annoying and irreal in this so obsesive way), so this, and potenciate the team via captain are ways to have more particular teams.

Then ofc. there exist the technical limitations, the roadmap, I really would like to see how we can maybe, not see all but, see a mutual feedback between the team of dev's and the managers, at least the more experienced (¿?), so do some future designs of the game going in the same way (too using beta testers before launch things etc lol),,,, because for example if I know, as a manager, that Ive to choose between do a improvement with the captain, or change (as I would like to see) a renewed page of achievements with challanges, and one challange is win a league with a squad made of players from the same country for 50T ?¿ ...or win the Top scorers for 15T and have a golden boot in ma trophy room, then, I see these challanges more entertaining so, if Ive to choose, and discard Ive it clear. Challanges.

[dsio]

I think it's a cool idea what you suggest here, dsio. It's in line with what we intend to do about our communication with you guys - Letting you know what's our mindset, what's our ability to make any of the suggestions a reality and so on.
I've wanted to see a back and forth communication for the longest time... I asked the guys here to discuss your post. Thank you for the idea dsio.




Valid question. Don't wanna ignore it.
We talked to our guys working on the server tech. Its a complicated issue so they can't give us an estimate at this point. Sorry for the news on this. I hope I get to share better things next time.



Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/

Hello Jeeves and thank you for your feedback.

About FA games and without knowing what talisman has in mind, despite the fact that my friends and I enjoy FA games a lot, by having draws like the one here below, where we will have to compete against a 9* team, which additionally we expect to loan players to his teammates, hence all the teams will be significantly stronger after the draw, shall result to two possibilities in the future: either my team will have to do something similar to be more competitive (but, we do not want that, because we do not feel that we should be "obliged" to do "tricky" things) or more probably our interest in this feature will gradually fade.



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