An Open Letter to Nordeus

[Jeeves]

Hello,

I am wondering do you plan to run on a regular basis a poll asking your customers what their expected features are?

In fact, you could provide a few proposals (subject to your product roadmap) plus allowing additional ones coming from the users.

Following your analysis (filtering), you could group the requests as:

1. Feasible in the short-term
2. Applicable, but in the long-term (perhaps part of the next poll)
3. Non-applicable at a reasonable time frame (but potentially revisited later in the future)

Furthermore, the final results of such a poll should be transparent to everyone.

Perhaps, I am wrong, but I do not think I have seen something like this in a structured manner.

I believe such an approach will help you collect and keep track efficiently of all the customer requests plus the users will have a clear understanding of what to expect and probably by when.

Thank you.

I think it's a cool idea what you suggest here, dsio. It's in line with what we intend to do about our communication with you guys - Letting you know what's our mindset, what's our ability to make any of the suggestions a reality and so on.
I've wanted to see a back and forth communication for the longest time... I asked the guys here to discuss your post. Thank you for the idea dsio.

@Jeeves can you please advise what the status of fixing the associations penalty shootout bug is?

Valid question. Don't wanna ignore it.
We talked to our guys working on the server tech. Its a complicated issue so they can't give us an estimate at this point. Sorry for the news on this. I hope I get to share better things next time.

I think, amongst all the other complaints/feature requests/etc. that has been on this forum, this is the one that causes the most anguish and is the most important to fix, IMO. In addition, this has been the longest-outstanding negative feature of the game that I can remember...

Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/