Daily Streak

[Taliyah25]

Hi Managers,

Firstly, sorry to hear about the issue with the claiming of the final Daily Streak reward.

We noticed that some of the Managers who completed this season´s Daily Streak and claimed all 7 rewards didn't manage to claim the final reward.

We have sent a one-off compensation to all Managers who fulfilled the requirements but didn't get to claim the final reward with 50 Special Sponsor points. The reward will be claimable through the Shop - Offers section in the next few days. Please note that this reward is added directly to your Special Sponsor milestone progress, so make sure to keep track of your points tally.

I appreciate your reports and feedback on the topic - it has been passed along to the team who is looking into it further for future optimizations.

Best,
Taliyah25

[Woodentop]

And what about last season when the same issue arose and Nordeus blamed the managers for not claiming the reward? We should be compensated for the lost 50 points from that too. Also, I wrote to Support and never received a reply - why?

[MARCO CAIA]

No you did not because I never got them and I fulfilled the requirements

[MARCO CAIA]

Hi Managers,

Firstly, sorry to hear about the issue with the claiming of the final Daily Streak reward.

We noticed that some of the Managers who completed this season´s Daily Streak and claimed all 7 rewards didn't manage to claim the final reward.

We have sent a one-off compensation to all Managers who fulfilled the requirements but didn't get to claim the final reward with 50 Special Sponsor points. The reward will be claimable through the Shop - Offers section in the next few days. Please note that this reward is added directly to your Special Sponsor milestone progress, so make sure to keep track of your points tally.

I appreciate your reports and feedback on the topic - it has been passed along to the team who is looking into it further for future optimizations.

Best,
Taliyah25

I never got them and I completed the requirements. so you fixed nothing

[Woodentop]

I never got them and I completed the requirements. so you fixed nothing

I received the same message. Now they have acknowledged the fault and know it wasn’t the managers fault, what about the points we were cheated out of last season? I wrote to support - surprise surprise, no reply!!