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  Click here to go to the first staff post in this thread.   Thread: Problems watching video offers

  1. #31
    Newbie
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    May 2018
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    7
    Quote Originally Posted by Petje View Post
    Try to watch ads when you add condition on individual player level.
    That will probably work.

    Don’t expect any help from support.
    They only copy/past a standard text that it depends on the provider of the ads.

    It’s a long existing bug which is not picked up. Maybe they hope you will buy tokens to get your greens...


    Sent from my iPhone using Tapatalk
    Sure, that would work, but I don't want the condition for my players, I want it for my international team...

    Edit: Actually, it doesn't work either, the icon is blue but when I press it, the ad says "sorry, there was an error" so...
    Last edited by FrantheJam; 05-24-2018 at 02:08 PM.

  2. #32
    Rookie Petje's Avatar
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    May 2017
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    It’s a disaster I know...
    Facing the same issues for ages


    Sent from my iPhone using Tapatalk

  3. #33
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    May 2018
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    I cant watch free videos. Do you have this problem too?

  4. #34
    Rookie Petje's Avatar
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    May 2017
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    Yes and a lot of other players have the same issue.
    A lot of other issues as well.

    Seems support took a long vacation.


    Sent from my iPhone using Tapatalk

  5. #35
    Newbie
    Join Date
    Jan 2018
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    5
    Okay I have just replied with this in another thread...

    Greens have since the last update been a hit and a miss, where it just searched and searched for available videos but ended up with nothing, BUT, yesterday and today it doesn't even search! it goes straight to "no reward videos available" instantly. Now I have tried:
    clearing cache = nothing
    trying from Facebook Gameroom on the computer = nothing
    reinstalling app = nothing
    farming greens from training as you suggested = nothing
    Installing v6.7 = nothing

    It's really depressing as I've bought 4 new 18yo at the start of the season and am used to farm 25 greens a day, but the last 10-15 days I have maybe been able to farm 5-7 a day and now the last two days, nothing. not searching for videos, just stating that there are none and I should check again later.. I check 30 times a day and nothing.

    What can I do? -Tried writing Nordeus support a week ago, but they couldn't help

    BASICALLY - No videos at all, no searching, just straight to grey button and the message that there isn't any videos available.
    I am using TopEleven for Android

  6. #36
    Newbie
    Join Date
    Oct 2017
    Posts
    15
    Same to me and near to all Teams in my Association.
    It is really frustrating!!!

    The problems began since Nordeus tried to minimize the (loading) time for getting new Ads.

    It's ends in a Desaster. Since the Update I have massive problems with watching ads. Before I got for watching 30 Greens or whatever every day...

    Now, individual Training for new young Player is nearly Impossible. I can't understand because it could't be an big issue to fix that!!!

  7. #37
    Newbie
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    Jun 2018
    Location
    Buckhorn, Canada
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    1
    Wondering why booster videos are never available if I log into game on my laptop, but are available if I use my Smartphone

  8. #38
    Rookie MiddleEarth's Avatar
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    San Francisco
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    No offers, zero, zilch, zip, nada nothing for two days in a row. Support didn't answer for 3 days, 16 hours and 27 minutes...
    Level 21, Season 21, never tanking, no draw manip., +1 opp., 451, avg.Q. 140.1
    __________________________________________________ __________________________________

    League : 12x Winner, 8x 2nd, 1x 3rd
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    Cup: 4x Winner, 1x 2nd, 2x semis, 5x 1/4 finals,1x 1/8 finals 4x Rd. 32 3x Rd1
    Triple Crown: not in a million years on those servers...
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  9. #39
    Apprentice iptables's Avatar
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    Dec 2018
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    Few days ago I had my vids. Now, when i tap to watch, game restars. Tried everything... even uploaded a damn vid in youtube about the problem. Please some1 give me a link to version 7.10 ( before this crap update ). I have CL and cup quarters to play with league alongside... How am I suppose to do smth Nordeus ??

  10. #40
    Dreamer Buster Keaton's Avatar
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    May 2013
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    448
    Had the same problem with the vids freezing lagging ect

    The solution i found was clearing every day the cache of the app Topeleven

    and clearing cache from the android

    Now i have my vids back again every day ( only the pain you need to wait 24 hour for the vids its very annoying this way)

    If you collect them in the morning 0.700 during the week you have a problem in the weekend because yoy need to wake for for TE ) otherwise you have on monday a problem at 0.700

    Just ridiculous this policy 24 hours to wait to get another round of vids

    Nordeus forgets we have a life abd we have work to do
    Lorenzio99 likes this.

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