[Announcement] Issues Under Investigation - May 21st

[AndreiGyarmathy]

Update:

-Attendance Issue has been fixed and match reports are now reflecting your attendance for previous matches. This was a visual bug only.

Fix the 3-0 losses aswell. Come on it is the day of the 2nd leg in the cl and i am still out because of the bug

[timbaert]

Today I've still got problems. The app crashed while playing my league game. After restarting the app, I could access everything except my live game...

[OckapSA]

Hi,

I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
I also would like to know what possible resolutions are you thinking of?

Hi everyone,

We're continuing to look into issues from yesterday, we've been investigating reports related to:

-Walkover in the League/Champions League/Super League with full squads.
-Matches not being played with X minutes ago
-Showing 0 attendance
-Login Issues for some Managers

If you were impacted by one of the above issues yesterday, please contact our support team so they can log your case.

There should be no log in issues at present, but please let us know if you're still experiencing anything.

We apologise for these issues. We'll provide updates as we have them about this.

[shaifshahin]

Having issue viewing Ads after update apps. how to fix it

[Petje]

Hi,

I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
I also would like to know what possible resolutions are you thinking of?

There is no resolution.
You will receive 10 tokens and your season is ****ed up.


Sent from my iPhone using Tapatalk

[PSTrainer]

After the update this morning I also was disconnected during my live match. Still not able to join again Always stucks if I try to join the match (but able to start the game)

[Petje]

Having issue viewing Ads after update apps. how to fix it

It was already an issue before the update.
Only thing you can do is hope for a better day tomorrow


Sent from my iPhone using Tapatalk

[MaxRa]

Same with my team.
Where to find contact button?

[Altiplano]

It was already an issue before the update.
Only thing you can do is hope for a better day tomorrow


Sent from my iPhone using Tapatalk

I've been waiting over 5 months for that "better tomorrow" and it hasn't appeared. No ads= no play. My team has 7 to 8 seasons if I never train individual players and then it goes into the bin........and I'll have to renter the real world. Eek!

[Mofre]

I lost my CUP FINAL because of this bug 3:0. Today i have a away game against the 2nd Place Team, so i think my league title is today gone (also in league i lost one game so far).

What i dont understand is why not all league games (which were on the same day and time) nor all my friends had this issue

greetings