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  Click here to go to the first staff post in this thread.   Thread: [Announcement] Issues Under Investigation - May 21st

  1. #41
    Newbie AndreiGyarmathy's Avatar
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    Quote Originally Posted by SausyFC View Post
    Update:

    -Attendance Issue has been fixed and match reports are now reflecting your attendance for previous matches. This was a visual bug only.
    Fix the 3-0 losses aswell. Come on it is the day of the 2nd leg in the cl and i am still out because of the bug

  2. #42
    Newbie
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    May 2018
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    Today I've still got problems. The app crashed while playing my league game. After restarting the app, I could access everything except my live game...

  3. #43
    Newbie OckapSA's Avatar
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    May 2018
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    yesterday issue

    Hi,

    I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
    I also would like to know what possible resolutions are you thinking of?




    Quote Originally Posted by SausyFC View Post
    Hi everyone,

    We're continuing to look into issues from yesterday, we've been investigating reports related to:

    -Walkover in the League/Champions League/Super League with full squads.
    -Matches not being played with X minutes ago
    -Showing 0 attendance
    -Login Issues for some Managers

    If you were impacted by one of the above issues yesterday, please contact our support team so they can log your case.

    There should be no log in issues at present, but please let us know if you're still experiencing anything.

    We apologise for these issues. We'll provide updates as we have them about this.

  4. #44
    Newbie
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    Sep 2017
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    Having issue viewing Ads after update apps. how to fix it

  5. #45
    Rookie Petje's Avatar
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    May 2017
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    Quote Originally Posted by OckapSA View Post
    Hi,

    I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
    I also would like to know what possible resolutions are you thinking of?
    There is no resolution.
    You will receive 10 tokens and your season is ****ed up.


    Sent from my iPhone using Tapatalk

  6. #46
    Newbie
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    May 2018
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    After the update this morning I also was disconnected during my live match. Still not able to join again Always stucks if I try to join the match (but able to start the game)

  7. #47
    Rookie Petje's Avatar
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    May 2017
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    Quote Originally Posted by shaifshahin View Post
    Having issue viewing Ads after update apps. how to fix it
    It was already an issue before the update.
    Only thing you can do is hope for a better day tomorrow


    Sent from my iPhone using Tapatalk

  8. #48
    Newbie
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    May 2018
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    Same with my team.
    Where to find contact button?

  9. #49
    Famous
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    Quote Originally Posted by Petje View Post
    It was already an issue before the update.
    Only thing you can do is hope for a better day tomorrow


    Sent from my iPhone using Tapatalk
    I've been waiting over 5 months for that "better tomorrow" and it hasn't appeared. No ads= no play. My team has 7 to 8 seasons if I never train individual players and then it goes into the bin........and I'll have to renter the real world. Eek!

  10. #50
    Newbie
    Join Date
    Sep 2016
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    I lost my CUP FINAL because of this bug 3:0. Today i have a away game against the 2nd Place Team, so i think my league title is today gone (also in league i lost one game so far).

    What i dont understand is why not all league games (which were on the same day and time) nor all my friends had this issue

    greetings

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