Be patient when contacting the offer providers guys. Most of them need more time to verify your offer. It takes about a week on average, but heavily depends on the offer provider. From my experience, if an offer is completed correctly, the users always receive their Tokens in the end (if they are patient enough to follow through the lengthy process).

"Pending" means that they have yet to start verifying the offer. In the screenshot you can see that they have already started working on the first offer.