Can the admins pls explain this

[Altiplano]

Ok. I'm not using any cheats, never have done, never will do. I have no idea what VPN means. The only boosters I get or ever have got have come through the game. Ok I will watch as many videos as I'm allowed every single day because I play for free, not 1 cent spent.
So, am I abusing something, somewhere?
Has my account been flagged?
If not, then why is my ability to farm/bank rest packs being limited?
If a video is available to watch why am I not allowed to be rewarded with a rest pack to use at a later date?
If a limit has been set on the amount of rest packs I'm allowed to have in the bank why can I always get treatments (of which I have more than rest packs.)?
25 hours ago I asked the same questions to in game support.........
And nothing back.......
It seems I'm not the only on experiencing this (and this is on both my accounts), so WTF?

[RedManc7]

Ok. I'm not using any cheats, never have done, never will do. I have no idea what VPN means. The only boosters I get or ever have got have come through the game. Ok I will watch as many videos as I'm allowed every single day because I play for free, not 1 cent spent.
So, am I abusing something, somewhere?
Has my account been flagged?
If not, then why is my ability to farm/bank rest packs being limited?
If a video is available to watch why am I not allowed to be rewarded with a rest pack to use at a later date?
If a limit has been set on the amount of rest packs I'm allowed to have in the bank why can I always get treatments (of which I have more than rest packs.)?
25 hours ago I asked the same questions to in game support.........
And nothing back.......
It seems I'm not the only on experiencing this (and this is on both my accounts), so WTF?

ive noticed the amount of boosters available depends on number of games im playing / competitions im in

so if you go far in all comps you'll be allowed more boosters as u play more games
when u get knocked out it seems the number available reduces

like the amount of training needed increases


Sent from my iPad using Tapatalk