Can not load the game

[PricopGeorgeCătălin]

When you have problem loading the game, you may have to clear your cache or to try a different browser. This issue can also be caused due to an outdated software.

If your game doesn’t load, please:

Clear the cache of your Internet browser – see the instructions below
Ensure you are running the latest version of your browser
Update your version of Adobe Flash Player and clear Flash cache – see the instructions below
Try playing on a different browser such as Chrome, Firefox, Internet Explorer

Also you could try restarting your router.


Clear Your Browser Cache:



Clearing your cache helps to prevent many loading errors. In order to clear your cache, read carefully the instructions below for each browser:



Internet Explorer:

Click on the 'Tools' menu from the top of your browser
Then scroll down to 'Internet Options'
Under the General tab, there is a category called Browsing history
Click on Delete
You will be prompted with a selection of check-boxes. Please check only the box for Temporary Internet files and press the delete button at the bottom of the popup. Refresh your browser and reload the game.



Firefox:

Choose the Tools menu from the top of your browser
Scroll down and select Clear Recent History
You will be prompted with a selection of check-boxes. Please check only the box for Cache and press the Clear Now button at the bottom of the popup. Refresh your browser and reload the game.



Chrome:

Click on "Customize and Control Google Chrome" in the upper right corner of your browser
Click on "Tools"
Under the Privacy category, select 'Clear Browsing Data'
Check the box that says 'Empty the cache' and select 'Clear browsing data'. Refresh your browser and reload the game.



Clear Your Flash Cache:



If your are still having problems loading the game, please try clearing your Flash cache:

To Clear your Flash cache, visit this site: Adobe - Flash Player : Settings Manager - Website Storage Settings panel
You will see the Adobe Flash Player Settings Manager
Click on the last tab on the right (the folder Icon). Within this tab you will see a button: "Delete All Sites."
Click on this button and confirm
Reload your game


For any further issue, please, don't hesitate to contact us.



Nordeus Support Team
(Credits: Nina)