No 2X option available for training

[Al Svanberg]

As of today's daily reset I have no option for watching a free video for a 2X bonus for training.

I can still view free videos to get packs/money, and I've tried on multiple devices on Android/PC Browser.
I've also tried logging a friend in on my device and they can get the 2X training bonus.

Obviously this is pretty game breaking if my competitors can get these bonuses and I can't. What's going on?

EDIT: I should add that I hadn't used any 2X bonuses for the day yet, so I hadn't hit the daily limit. This was fresh after the daily reset

I have had the same problem with one of my twin accounts.

It happened to me the first time about a month or two ago and I started a thread about it, you can search for it. After 4-5 days I contacted support. I never quite understood if the problem fixed itself or if they fixed it for me.

Anyway, last Friday, a week ago from today, I got the same problem with the other of my account. I've been waiting for it to fix itself, if it doesn't by Monday I will contact support again.

Its some kind of glitch. I have two accounts that more or less share devices. On one account I can obtain the 2x booster from (i) iPhone, (ii) iPad, (iii) PC through www. topeleven.com and (iv) Facebook. On the other account I cannot get the 2x booster from any on any of the mentioned platforms.

Sometimes ads differ between my two twin accounts, like I get one set of ads on one account and a bit different ads on the other account. But this has nothing to do with this problem. I have had this problem when getting identical type of ads.

Getting 25-35 Ads for free rests always works flawlessly for me.

Its definitely some kind of glitch/hangup that reoccurs in the game. And it is pretty annoying like you said. If you contact support, keep us updated how it goes! I will come back when I have more info on my problem. When we get these kind of problems, I think its valuable to come back and report how the problem was solved if it was solved. Can be good for other users. When I got this problem first I found a bunch of old threads with people with the same problem but nobody had reported back if the problem was solved or not.