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  Click here to go to the first staff post in this thread.   Thread: [Official] Facebook Access Issues - 17 Oct [FIXED]

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  1.   Click here to go to the next staff post in this thread.   #1
    Administrator
    Join Date
    Jul 2020
    Posts
    403
    Hi all,

    A status update: our team continues to work on this issue with Facebook in order to resolve it as soon as possible. We fully understand the impact this has on your playing experience and apologize for the inconvenience it's causing. While we can't confirm yet when a fix will be rolled out, we will make sure to keep this thread updated with any status changes. We appreciate your patience while we work on tackling this.

  2. #2
    Apprentice
    Join Date
    Jan 2023
    Posts
    164
    I can access it through Google Play, but not through Facebook. You have to let go of facebook and make a direct access to the game, it shouldn't be difficult to do this for those who collect millions monthly.

  3. #3
    Apprentice
    Join Date
    Feb 2017
    Posts
    268
    Quote Originally Posted by SausyFC View Post
    Hi Managers,

    The team is aware of an issue currently affecting game access on/through Facebook and is actively investigating. We will update this thread with more info as soon as we have it. Thanks for your patience while we tackle it.

    SausyFC
    I have the same issue with another game, so its not only with top11.🤔

  4. #4
    Newbie
    Join Date
    Dec 2022
    Posts
    22
    Quote Originally Posted by scalle View Post
    I have the same issue with another game, so its not only with top11.
    I also had an issue with another Facebook game, but they had solved the issue within the same day already

  5. #5
    Addicted
    Join Date
    Dec 2018
    Posts
    676
    ok, hard to resolve it,i can understand it but it take too much time, can you make it possible so we can unlink it from fb or google as well to prevent future issues or add option to log on team with password if something happen with fb, might be blocked account and cant get in game, till solve it with fb season goes off

  6. #6
    VIP MNK Kaskada's Avatar
    Join Date
    Mar 2015
    Location
    Gračanica, Bosnia & Herzegovina
    Posts
    3,734
    The problem would be solved easily if I could connect to Gmail, but not every Facebook account is Gmail, mine is Hotmail. So quit after 12 years of playing?

  7. #7
    VIP MNK Kaskada's Avatar
    Join Date
    Mar 2015
    Location
    Gračanica, Bosnia & Herzegovina
    Posts
    3,734
    Can I undo the update? Should that fix the problem? Did someone try something like this?

  8. #8
    Famous
    Join Date
    Oct 2016
    Posts
    1,665
    I’m still able to play my Facebook connected team on iOS. It’s only on android where I seem to have a problem with TE and Facebook.

  9. #9
    Champion SuperDunk's Avatar
    Join Date
    Aug 2014
    Posts
    2,279
    Quote Originally Posted by Altiplano View Post
    I’m still able to play my Facebook connected team on iOS. It’s only on android where I seem to have a problem with TE and Facebook.
    If you log out, you can t get back in.

    The issue is related to FACEBOOK on any device.
    Altiplano likes this.
    I m still around, LOL!

  10. #10
    Apprentice
    Join Date
    Feb 2017
    Posts
    268
    Quote Originally Posted by Altiplano View Post
    I’m still able to play my Facebook connected team on iOS. It’s only on android where I seem to have a problem with TE and Facebook.
    I tried on computer and same problem 😕
    SEASON => 75
    LEAGUE WON => 36 ; 2ND place => 5 ; 3RD place => 5
    CL WON => 20 ; 2ND place => 6 ; 3RD place =>6
    SUPE LIGUE WON => 2
    CUP WON => 14 ; 2ND place => 6 ; 3RD place => 6
    SUPERCUP => 1

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