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  Click here to go to the first staff post in this thread.   Thread: An Open Letter to Nordeus

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BridgeGoth An Open Letter to Nordeus 07-06-2017, 05:14 AM
Altiplano Shit! I wish I'd written... 07-06-2017, 09:09 AM
José Carlos Matias very well indeed... 07-06-2017, 09:24 AM
Van Banana Right on the nose. 07-06-2017, 10:23 AM
gizzmo Well, you very nicely gave a... 07-06-2017, 10:47 AM
KenoticFC Great post man. I hope they... 07-06-2017, 10:50 AM
achiie An excellent, eloquent piece... 07-06-2017, 11:09 AM
Jeeves Look I know that things may... 07-06-2017, 11:24 AM
LeManiaque Care to start by... 07-06-2017, 01:21 PM
dsio Hello, I am wondering do... 07-06-2017, 10:14 PM
Jeeves @BridgeGoth - Really... great... 07-06-2017, 11:11 AM
gogs67 I'll repost this from a few... 07-06-2017, 11:36 AM
Jeeves It's been suggested before as... 07-06-2017, 11:52 AM
gogs67 Yes, I was only conflating... 07-06-2017, 01:01 PM
Ποσιδονας Good writing BridgeG. but... 07-06-2017, 12:51 PM
Jeeves Yes. Yes, decisions are taken... 07-06-2017, 02:39 PM
nikolgiorgos well Jeeves, as Ποσιδόνας... 07-06-2017, 04:21 PM
LeManiaque So was I, but it gets harder... 07-06-2017, 06:21 PM
Tactician I posted things with good... 07-06-2017, 07:32 PM
The_Savage_1 @Jeeves can you please advise... 07-07-2017, 12:27 AM
talisman I think, amongst all the... 07-07-2017, 08:37 AM
Killroy Great post with some very... 07-07-2017, 08:19 AM
SausyFC Thanks a lot for this... 07-07-2017, 09:29 AM
LeManiaque You say this... But... When? ... 07-07-2017, 02:05 PM
SausyFC It's a fair question,... 07-07-2017, 03:09 PM
Matteo de Clemente Hi, as a loyal player as... 07-07-2017, 10:37 AM
gogs67 In game cash, treatment... 07-07-2017, 12:15 PM
Altiplano It's in suggestions. Has been... 07-07-2017, 12:35 PM
Ποσιδονας Yes, the problem here is... 07-07-2017, 12:58 PM
Jeeves In actuality, you simply use... 07-08-2017, 10:54 AM
gogs67 I'd forgotten all about that... 07-07-2017, 02:53 PM
Altiplano Yes. I too get the feeling... 07-07-2017, 04:41 PM
LeManiaque It's crazy to me... How many... 07-07-2017, 02:52 PM
PricopGeorgeCătălin BridgeGoth, very nice article... 07-08-2017, 06:37 AM
Jeeves I think it's a cool idea what... 07-08-2017, 10:21 AM
talisman No, my point is that the... 07-08-2017, 02:59 PM
dsio Hello Jeeves and thank you... 07-08-2017, 06:59 PM
gogs67 So have a button on the Gift... 07-08-2017, 12:11 PM
Gabez Teh tl;dr? :eek: i want 1... 07-08-2017, 02:29 PM
goldsilvy Was the removal ever... 07-31-2017, 10:11 AM
Niddhoeggr I don't think the feature to... 07-31-2017, 12:45 PM
khris Maybe the captain "should... 07-08-2017, 03:24 PM
qwerty78 Playing almost 7 years... 07-09-2017, 08:30 PM
Ποσιδονας Hi jeeves I don't get... 07-10-2017, 12:27 PM
HoofDaddy Stop allowing daily skill... 07-11-2017, 08:07 AM
Hope Rugg Agree 100%! 07-30-2017, 09:34 PM
eae21502 Great post Sent from my... 07-31-2017, 10:34 AM
Charlie No well written and 100% agreed... 08-02-2017, 04:43 PM
ChelseaJohn Great letter, was just shared... 08-03-2017, 08:53 AM
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  1. #1
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    Quote Originally Posted by Altiplano View Post
    It's in suggestions. Has been for months. Brought up again yesterday.
    Come on Nordeus tell us your working on this idea for the near future.
    I'd forgotten all about that part of the Forum. Think I stopped suggesting ideas (the same one's I've mentioned on this thread) a few years back when nothing seemed to be getting listened too........plus ça change
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    Quote Originally Posted by gogs67 View Post
    I'd forgotten all about that part of the Forum. Think I stopped suggesting ideas (the same one's I've mentioned on this thread) a few years back when nothing seemed to be getting listened too........plus ça change
    Yes. I too get the feeling that our suggestions are vanishing into a black hole. However the current challenge came from a suggestion here in the forum, allegedly. Nobody has so far stepped forward to claim responsibility though. Come on, own up, who was it?.................................. And, silence. Only the whispering of the breeze......
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    It's crazy to me... How many people have quit, been upset enough to quit, or generally felt negative about losing history and you've waited months to share this:

    . This is the case with Club History. We are not forgetting about it - we want to be able to give you guys an experience with it that makes you go WOW. It is in our long-term plans. While I can’t give you a concrete date or window, just know that it is something that we’re not ignoring
    Bull****. I hate having to swear here, but bull****.
    You literally ignored it for months. That is precisely something you are ignoring. You ignored us.
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    BridgeGoth, very nice article and trust me, whenever somebody write something like this Nordeus do read it and for sure you took their attention but all what I can say is that things are not as easier as they might look and I learned this from Nordeus cause 2 years ago after I wrote something very similar my article became a "homework" at Nordeus and many people had to read it which in the end turned into an open invitation to visit them so I can understand better how things are done and yea is much, much harder then it looks. For example, even if you want to translate or change a small text it might take good minutes or hours to do it.

    Is true that Top Eleven made some hard decisions lately but at least they did something comparing with the past, I did saw motivation from them and yea maybe not everything turned to be great but some of the new stuffs are really nice.

    I do not like the transfer market as well and especially the idea of selling your players to the computer which is kinda silly but you actually did something really good, you came with some good points and that's the key to change something. Constructive article, constructive support, it's the only way to change something in this game and trust me when I say that if you want to change something is possible. I never imagined that Nordeus would ever support me that much despite I might be their biggest critic.

    Is very true that the new version of the game is far away from what the game used to be and I guess we might focus on how we can improve it rather then to make it at it used to be cause that would be much harder.

    I also do hope that Top Eleven would bring back some of the old features and options. I do feel sorry for Flags as well despite that for some people they weren't really important, the trophy room which is unimaginable how they were able to remove it, stats and others. I would like that Top Eleven would take a break from big updates and focus now to improve what they already have.
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  5.   Click here to go to the next staff post in this thread.   #5
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    Quote Originally Posted by dsio View Post
    Hello,

    I am wondering do you plan to run on a regular basis a poll asking your customers what their expected features are?

    In fact, you could provide a few proposals (subject to your product roadmap) plus allowing additional ones coming from the users.

    Following your analysis (filtering), you could group the requests as:

    1. Feasible in the short-term
    2. Applicable, but in the long-term (perhaps part of the next poll)
    3. Non-applicable at a reasonable time frame (but potentially revisited later in the future)

    Furthermore, the final results of such a poll should be transparent to everyone.

    Perhaps, I am wrong, but I do not think I have seen something like this in a structured manner.

    I believe such an approach will help you collect and keep track efficiently of all the customer requests plus the users will have a clear understanding of what to expect and probably by when.

    Thank you.
    I think it's a cool idea what you suggest here, dsio. It's in line with what we intend to do about our communication with you guys - Letting you know what's our mindset, what's our ability to make any of the suggestions a reality and so on.
    I've wanted to see a back and forth communication for the longest time... I asked the guys here to discuss your post. Thank you for the idea dsio.


    Quote Originally Posted by The_Savage_1 View Post
    @Jeeves can you please advise what the status of fixing the associations penalty shootout bug is?
    Valid question. Don't wanna ignore it.
    We talked to our guys working on the server tech. Its a complicated issue so they can't give us an estimate at this point. Sorry for the news on this. I hope I get to share better things next time.

    Quote Originally Posted by talisman View Post
    I think, amongst all the other complaints/feature requests/etc. that has been on this forum, this is the one that causes the most anguish and is the most important to fix, IMO. In addition, this has been the longest-outstanding negative feature of the game that I can remember...
    Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/
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    Quote Originally Posted by Jeeves View Post
    Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/
    No, my point is that the Penalties bug is the negative feature. I was wary of Associations at first, but got to like it once I got in with an Association that IMO, had the spirit and intention of Associations down pat.
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    Quote Originally Posted by Jeeves View Post
    I think it's a cool idea what you suggest here, dsio. It's in line with what we intend to do about our communication with you guys - Letting you know what's our mindset, what's our ability to make any of the suggestions a reality and so on.
    I've wanted to see a back and forth communication for the longest time... I asked the guys here to discuss your post. Thank you for the idea dsio.




    Valid question. Don't wanna ignore it.
    We talked to our guys working on the server tech. Its a complicated issue so they can't give us an estimate at this point. Sorry for the news on this. I hope I get to share better things next time.



    Aye, I hear you about the issue with the FA. But when you say negative feature, do you mean the F.A. in general (Its design)? Or the issues that have been plaguing it? Because if you don't like the F.A. as a feature I think it'd be useful know what part of it's design you dislike. :/
    Hello Jeeves and thank you for your feedback.

    About FA games and without knowing what talisman has in mind, despite the fact that my friends and I enjoy FA games a lot, by having draws like the one here below, where we will have to compete against a 9* team, which additionally we expect to loan players to his teammates, hence all the teams will be significantly stronger after the draw, shall result to two possibilities in the future: either my team will have to do something similar to be more competitive (but, we do not want that, because we do not feel that we should be "obliged" to do "tricky" things) or more probably our interest in this feature will gradually fade.



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    Last edited by dsio; 07-08-2017 at 08:27 PM.
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  8. #8
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    Not to mention that it's also fiddly to do instead of there being an actual button/list at the Gift menu.
    So have a button on the Gift menu?
    Sorry, but I do think most players want to be able to allocate the daily 'gift'
    As I've said earlier it amounts to around 2/3 of a star over the season if applied to a single player, a very welcome addition.
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  9. #9
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    tl;dr?

    i want 1 thing: please bring back viewing videos for tokens
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  10. #10
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    Quote Originally Posted by Gabez Teh View Post
    tl;dr?

    i want 1 thing: please bring back viewing videos for tokens
    Was the removal ever communicated?

    I wouldn't mind it as much if they had only infomed us about that. It's a pretty sneaky way to operate. This change was visible, but I wonder how many changes have been done over the years without giving players any notice/information, and that have gone unnoticed.

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